/* ==========================================================================
   LendSwift — help / assistant widget
   Fixed bottom-right launcher + slide-up panel. Token-driven for dark mode.
   ========================================================================== */

.ls-assistant {
    position: fixed;
    right: var(--ls-space-5, 1.25rem);
    bottom: var(--ls-space-5, 1.25rem);
    z-index: var(--ls-z-widget, 2147483000);
    font-family: var(--ls-font-sans);
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: var(--ls-space-3);
}

/* --------------------------------------------------------------- Launcher */

.ls-assistant-launcher {
    display: inline-flex;
    align-items: center;
    gap: var(--ls-space-2);
    height: 54px;
    padding: 0 var(--ls-space-5);
    border: 0;
    border-radius: var(--ls-radius-full);
    background: var(--ls-brand-600);
    color: #fff;
    font-family: inherit;
    font-size: var(--ls-text-sm);
    font-weight: 600;
    cursor: pointer;
    box-shadow: var(--ls-shadow-lg);
    transition: transform var(--ls-duration) var(--ls-ease),
                background var(--ls-duration) var(--ls-ease),
                box-shadow var(--ls-duration) var(--ls-ease);
}

.ls-assistant-launcher:hover {
    background: var(--ls-brand-700);
    transform: translateY(-2px);
    box-shadow: var(--ls-shadow-xl);
}

/* --ls-brand-600 lifts to a lighter indigo in dark mode so it stays readable
   as TEXT on dark surfaces. Used as a FILL behind white text it would only
   reach ~2:1, so the launcher pins its own darker fill. */
:root[data-theme="dark"] .ls-assistant-launcher {
    background: #4338ca;
}
:root[data-theme="dark"] .ls-assistant-launcher:hover {
    background: #3730a3;
}

.ls-assistant-launcher:focus-visible {
    outline: 3px solid var(--ls-brand-300);
    outline-offset: 3px;
}

.ls-assistant-launcher i { font-size: 1.15rem; }
.ls-launcher-close { display: none; }
.ls-assistant.is-open .ls-launcher-open  { display: none; }
.ls-assistant.is-open .ls-launcher-close { display: inline-block; }
.ls-assistant.is-open .ls-launcher-label { display: none; }
.ls-assistant.is-open .ls-assistant-launcher { padding: 0; width: 54px; justify-content: center; }

/* ------------------------------------------------------------------ Panel */

/* The panel ships closed. `display: flex` below would otherwise beat the
   [hidden] attribute's UA `display: none`, leaving the widget open on every
   page load — so [hidden] is re-asserted explicitly here. */
.ls-assistant-panel[hidden] {
    display: none !important;
}

.ls-assistant-panel {
    width: min(384px, calc(100vw - 2.5rem));
    height: min(600px, calc(100vh - 8rem));
    display: flex;
    flex-direction: column;
    background: var(--ls-surface);
    border: 1px solid var(--ls-border);
    border-radius: var(--ls-radius-xl);
    box-shadow: var(--ls-shadow-xl);
    overflow: hidden;
    animation: ls-assistant-in var(--ls-duration) var(--ls-ease);
}

@keyframes ls-assistant-in {
    from { opacity: 0; transform: translateY(12px) scale(0.98); }
    to   { opacity: 1; transform: translateY(0) scale(1); }
}

.ls-assistant-header {
    display: flex;
    align-items: center;
    gap: var(--ls-space-3);
    padding: var(--ls-space-4) var(--ls-space-5);
    background: linear-gradient(135deg, var(--ls-brand-600), var(--ls-brand-800));
    color: #fff;
    flex: 0 0 auto;
}

.ls-assistant-avatar {
    width: 40px; height: 40px;
    display: flex; align-items: center; justify-content: center;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.22);
    font-weight: 700;
    font-size: var(--ls-text-lg);
    flex: 0 0 auto;
}

.ls-assistant-identity { flex: 1 1 auto; min-width: 0; line-height: 1.3; }
.ls-assistant-identity strong { display: block; font-size: var(--ls-text-base); }
.ls-assistant-identity span { font-size: var(--ls-text-xs); opacity: 0.85; }

.ls-assistant-close {
    background: transparent;
    border: 0;
    color: #fff;
    cursor: pointer;
    width: 32px; height: 32px;
    border-radius: var(--ls-radius-sm);
    opacity: 0.85;
}
.ls-assistant-close:hover { background: rgba(255, 255, 255, 0.18); opacity: 1; }

/* ------------------------------------------------------------------- Tabs */

.ls-assistant-tabs {
    display: flex;
    border-bottom: 1px solid var(--ls-border);
    background: var(--ls-surface-2);
    flex: 0 0 auto;
}

.ls-assistant-tab {
    flex: 1 1 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: var(--ls-space-2);
    padding: var(--ls-space-3) var(--ls-space-2);
    background: transparent;
    border: 0;
    border-bottom: 2px solid transparent;
    color: var(--ls-text-muted);
    font-family: inherit;
    font-size: var(--ls-text-xs);
    font-weight: 600;
    cursor: pointer;
    transition: color var(--ls-duration) var(--ls-ease), border-color var(--ls-duration) var(--ls-ease);
}

.ls-assistant-tab:hover { color: var(--ls-brand-600); }
.ls-assistant-tab.active { color: var(--ls-brand-600); border-bottom-color: var(--ls-brand-600); }

/* ------------------------------------------------------------------ Views */

.ls-assistant-view { display: none; flex: 1 1 auto; min-height: 0; flex-direction: column; }
.ls-assistant-view.active { display: flex; }

.ls-assistant-thread {
    flex: 1 1 auto;
    overflow-y: auto;
    padding: var(--ls-space-4);
    display: flex;
    flex-direction: column;
    gap: var(--ls-space-3);
    background: var(--ls-bg);
}

/* --------------------------------------------------------------- Messages */

.ls-msg { display: flex; gap: var(--ls-space-2); align-items: flex-start; max-width: 100%; }
.ls-msg-user { justify-content: flex-end; }

.ls-msg-avatar {
    width: 28px; height: 28px;
    flex: 0 0 auto;
    display: flex; align-items: center; justify-content: center;
    border-radius: 50%;
    background: var(--ls-brand-600);
    color: #fff;
    font-size: var(--ls-text-xs);
    font-weight: 700;
}

.ls-msg-column { display: flex; flex-direction: column; gap: var(--ls-space-2); min-width: 0; max-width: 85%; }

.ls-msg-bubble {
    padding: var(--ls-space-3) var(--ls-space-4);
    border-radius: var(--ls-radius-lg);
    font-size: var(--ls-text-sm);
    line-height: 1.55;
    word-wrap: break-word;
    overflow-wrap: anywhere;
}

.ls-msg-bot .ls-msg-bubble {
    background: var(--ls-surface);
    border: 1px solid var(--ls-border);
    color: var(--ls-text-secondary);
    border-top-left-radius: var(--ls-radius-sm);
}

.ls-msg-user .ls-msg-bubble {
    background: var(--ls-brand-600);
    color: #fff;
    border-top-right-radius: var(--ls-radius-sm);
    max-width: 85%;
}

.ls-msg-bot .ls-msg-bubble strong { color: var(--ls-text); }

.ls-msg-sources { display: flex; flex-direction: column; gap: var(--ls-space-1); }

.ls-msg-source {
    display: flex;
    align-items: center;
    gap: var(--ls-space-2);
    padding: var(--ls-space-2) var(--ls-space-3);
    background: var(--ls-surface);
    border: 1px solid var(--ls-border);
    border-radius: var(--ls-radius-md);
    color: var(--ls-brand-600);
    text-decoration: none;
    font-size: var(--ls-text-xs);
    font-weight: 500;
    transition: border-color var(--ls-duration) var(--ls-ease), background var(--ls-duration) var(--ls-ease);
}

.ls-msg-source:hover { border-color: var(--ls-brand-600); background: var(--ls-brand-bg); }
.ls-msg-source span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

/* Typing indicator */
.ls-typing .ls-msg-bubble { display: flex; gap: 4px; align-items: center; padding: var(--ls-space-3) var(--ls-space-4); }
.ls-dot {
    width: 6px; height: 6px; border-radius: 50%;
    background: var(--ls-text-muted);
    animation: ls-blink 1.2s infinite ease-in-out;
}
.ls-dot:nth-child(2) { animation-delay: 0.18s; }
.ls-dot:nth-child(3) { animation-delay: 0.36s; }
@keyframes ls-blink { 0%, 80%, 100% { opacity: 0.25; } 40% { opacity: 1; } }

/* ---------------------------------------------------------------- Prompts */

.ls-assistant-prompts { display: flex; flex-wrap: wrap; gap: var(--ls-space-2); padding-left: 36px; }

.ls-prompt-chip {
    padding: 0.4rem 0.75rem;
    background: var(--ls-surface);
    border: 1px solid var(--ls-border);
    border-radius: var(--ls-radius-full);
    color: var(--ls-brand-600);
    font-family: inherit;
    font-size: var(--ls-text-xs);
    cursor: pointer;
    text-align: left;
    transition: background var(--ls-duration) var(--ls-ease), border-color var(--ls-duration) var(--ls-ease);
}

.ls-prompt-chip:hover { background: var(--ls-brand-bg); border-color: var(--ls-brand-600); }

.ls-escalate { display: flex; justify-content: center; padding-top: var(--ls-space-1); }

.ls-escalate-button {
    display: inline-flex;
    align-items: center;
    gap: var(--ls-space-2);
    padding: 0.5rem 1rem;
    background: var(--ls-surface);
    border: 1px dashed var(--ls-border-strong);
    border-radius: var(--ls-radius-full);
    color: var(--ls-text-secondary);
    font-family: inherit;
    font-size: var(--ls-text-xs);
    font-weight: 600;
    cursor: pointer;
    transition: all var(--ls-duration) var(--ls-ease);
}

.ls-escalate-button:hover { border-color: var(--ls-brand-600); color: var(--ls-brand-600); border-style: solid; }

/* --------------------------------------------------------------- Composer */

.ls-assistant-composer {
    flex: 0 0 auto;
    display: flex;
    align-items: flex-end;
    gap: var(--ls-space-2);
    padding: var(--ls-space-3);
    border-top: 1px solid var(--ls-border);
    background: var(--ls-surface);
}

.ls-assistant-composer textarea {
    flex: 1 1 auto;
    resize: none;
    border: 1px solid var(--ls-border-strong);
    border-radius: var(--ls-radius-lg);
    padding: var(--ls-space-3);
    font-family: inherit;
    font-size: var(--ls-text-sm);
    line-height: 1.45;
    background: var(--ls-surface-2);
    color: var(--ls-text);
    max-height: 120px;
}

.ls-assistant-composer textarea:focus {
    outline: none;
    border-color: var(--ls-brand-600);
    box-shadow: 0 0 0 3px var(--ls-brand-bg);
}

.ls-assistant-send {
    flex: 0 0 auto;
    width: 40px; height: 40px;
    border: 0;
    border-radius: 50%;
    background: var(--ls-brand-600);
    color: #fff;
    cursor: pointer;
    transition: background var(--ls-duration) var(--ls-ease);
}
.ls-assistant-send:hover { background: var(--ls-brand-700); }

/* ----------------------------------------------------------------- Search */

.ls-assistant-search {
    flex: 0 0 auto;
    display: flex;
    align-items: center;
    gap: var(--ls-space-2);
    padding: var(--ls-space-3) var(--ls-space-4);
    border-bottom: 1px solid var(--ls-border);
    background: var(--ls-surface);
}

.ls-assistant-search i { color: var(--ls-text-muted); }

.ls-assistant-search input {
    flex: 1 1 auto;
    border: 0;
    outline: none;
    background: transparent;
    font-family: inherit;
    font-size: var(--ls-text-sm);
    color: var(--ls-text);
    padding: var(--ls-space-2) 0;
}

.ls-assistant-results {
    flex: 1 1 auto;
    overflow-y: auto;
    padding: var(--ls-space-3);
    display: flex;
    flex-direction: column;
    gap: var(--ls-space-2);
    background: var(--ls-bg);
}

.ls-assistant-result {
    display: flex;
    flex-direction: column;
    gap: 2px;
    padding: var(--ls-space-3);
    background: var(--ls-surface);
    border: 1px solid var(--ls-border);
    border-radius: var(--ls-radius-md);
    text-decoration: none;
    transition: border-color var(--ls-duration) var(--ls-ease);
}

.ls-assistant-result:hover { border-color: var(--ls-brand-600); }
.ls-assistant-result strong { font-size: var(--ls-text-sm); color: var(--ls-text); }
.ls-assistant-result span  { font-size: var(--ls-text-xs); color: var(--ls-text-muted); line-height: 1.45; }

.ls-assistant-hint { margin: 0; padding: var(--ls-space-4); font-size: var(--ls-text-xs); color: var(--ls-text-muted); text-align: center; line-height: 1.5; }

.ls-assistant-footlink {
    flex: 0 0 auto;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: var(--ls-space-2);
    padding: var(--ls-space-3);
    border-top: 1px solid var(--ls-border);
    background: var(--ls-surface);
    color: var(--ls-brand-600);
    text-decoration: none;
    font-size: var(--ls-text-xs);
    font-weight: 600;
}

.ls-assistant-footlink:hover { background: var(--ls-surface-3); }

/* ---------------------------------------------------------------- Contact */

.ls-assistant-ticket,
.ls-assistant-signin {
    flex: 1 1 auto;
    overflow-y: auto;
    padding: var(--ls-space-4);
    display: flex;
    flex-direction: column;
    gap: var(--ls-space-2);
    background: var(--ls-bg);
}

.ls-assistant-signin { align-items: center; justify-content: center; text-align: center; gap: var(--ls-space-3); }
.ls-assistant-signin i { font-size: 2rem; color: var(--ls-text-muted); opacity: 0.5; }
.ls-assistant-signin p { margin: 0; font-size: var(--ls-text-sm); color: var(--ls-text-muted); line-height: 1.5; }

.ls-assistant-ticket label { font-size: var(--ls-text-xs); font-weight: 600; color: var(--ls-text-secondary); margin-top: var(--ls-space-2); }

.ls-assistant-ticket input,
.ls-assistant-ticket select,
.ls-assistant-ticket textarea {
    width: 100%;
    padding: var(--ls-space-3);
    border: 1px solid var(--ls-border-strong);
    border-radius: var(--ls-radius-md);
    background: var(--ls-surface);
    color: var(--ls-text);
    font-family: inherit;
    font-size: var(--ls-text-sm);
    resize: vertical;
}

.ls-assistant-ticket input:focus,
.ls-assistant-ticket select:focus,
.ls-assistant-ticket textarea:focus {
    outline: none;
    border-color: var(--ls-brand-600);
    box-shadow: 0 0 0 3px var(--ls-brand-bg);
}

.ls-assistant-button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: var(--ls-space-2);
    margin-top: var(--ls-space-3);
    padding: 0.7rem 1.2rem;
    background: var(--ls-brand-600);
    color: #fff;
    border: 0;
    border-radius: var(--ls-radius-md);
    font-family: inherit;
    font-size: var(--ls-text-sm);
    font-weight: 600;
    cursor: pointer;
    text-decoration: none;
    transition: background var(--ls-duration) var(--ls-ease);
}

.ls-assistant-button:hover { background: var(--ls-brand-700); color: #fff; }
.ls-assistant-button:disabled { opacity: 0.6; cursor: not-allowed; }
.ls-assistant-button.is-busy i { animation: ls-spin 0.9s linear infinite; }
@keyframes ls-spin { to { transform: rotate(360deg); } }

.ls-assistant-ticket-result {
    margin-top: var(--ls-space-3);
    padding: var(--ls-space-3);
    border-radius: var(--ls-radius-md);
    font-size: var(--ls-text-sm);
}

.ls-assistant-ticket-result.is-ok    { background: var(--ls-success-bg); color: var(--ls-success-fg); }
.ls-assistant-ticket-result.is-error { background: var(--ls-danger-bg);  color: var(--ls-danger-fg); }
.ls-assistant-ticket-result p { margin: 0 0 var(--ls-space-2); }
.ls-assistant-ticket-result a { color: inherit; font-weight: 700; text-decoration: underline; }

/* ----------------------------------------------------------------- Footer */

.ls-assistant-footer {
    flex: 0 0 auto;
    padding: var(--ls-space-2) var(--ls-space-4);
    border-top: 1px solid var(--ls-border);
    background: var(--ls-surface-2);
    font-size: 0.68rem;
    color: var(--ls-text-muted);
    text-align: center;
    line-height: 1.4;
}

.ls-assistant-footer i { margin-right: 4px; }

/* ------------------------------------------------------------- Responsive */
/* On phones the panel goes full-bleed so it never crops or fights scrolling. */

@media (max-width: 560px) {
    .ls-assistant { right: var(--ls-space-3); bottom: var(--ls-space-3); left: var(--ls-space-3); align-items: flex-end; }
    .ls-assistant-panel {
        width: 100%;
        height: min(78vh, calc(100vh - 6rem));
    }
    .ls-assistant-launcher { height: 50px; }
    .ls-launcher-label { display: none; }
    .ls-assistant-launcher { padding: 0; width: 50px; justify-content: center; }
}

@media print { .ls-assistant { display: none !important; } }