How can we help?

Search our guides, or browse by topic. Most questions are answered here in seconds.

How loan funds are disbursed

What happens between approval and money arriving.

After approval

Once your application is approved, a release date is recorded and disbursement is arranged through whichever payout method your lender uses.

Tracking it

Every disbursement is recorded under Transactions with a reference number, amount and status. The loan itself moves to a disbursed status, and your repayment schedule starts from that point.

Not arrived?

Allow the processing time for the payout method used, then raise a support ticket quoting the transaction reference number.

Was this article helpful?
Still stuck?

Our support team can pick this up directly.

Contact support