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Understanding your application status

What each status means and what, if anything, you need to do.

Statuses explained

  • Pending — received and queued for review. No action needed.
  • Under review — an officer is actively assessing it. You may be asked for extra documents.
  • Awaiting documents — action needed. Open the application to see exactly what was requested.
  • Approved — accepted. Disbursement follows.
  • Disbursed — funds released. Your repayment schedule begins.
  • Rejected — declined. The reason is shown on the application, and you may reapply once it is resolved.
  • Completed — fully repaid. Nothing further owed.

Your lender may rename or add statuses, so the exact wording can vary. The colour of the badge always follows the same logic: amber means waiting, green means good, red means blocked.

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