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Repayments & Fees
Schedules, interest, charges and early payoff
How interest is calculated
Understand your rate, your total repayable and where the numbers come from.
Making a repayment
How to pay, which methods are accepted, and how to get it credited fast.
Can I pay off my loan early?
Early settlement, how to request it and whether it saves you money.
What happens if I miss a payment?
Talk to us early — missed payments are far easier to fix before they age.